Stephanie Overby - Author

7 hot IT outsourcing trends — and 7 going cold

The days of low-cost commodity outsourcing are over. Today’s IT organisations seek stronger strategic partnerships based on value-generating strategies, structures, and incentives.

9 outsourcing myths debunked

Outsourcing has evolved — and so too have misconceptions about what makes a successful sourcing partnership in a world remade.

Titans of outsourcing: Sizing up the top 10 GSIs

Everest Group’s annual ranking of the top IT service providers saw some movement this year compared to last, but one thing that remained unchanged was Accenture’s place at the top of the list.

15 SLA mistakes IT leaders still make

IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value.

Top 10 IT outsourcing service providers in 2019

Accenture, TCS, and Cognizant remain atop an IT service provider market marked by a return to growth, according to Everest Group’s fourth annual rankings.

Stories by Stephanie Overby

7 hot IT outsourcing trends — and 7 going cold

9 outsourcing myths debunked

Titans of outsourcing: Sizing up the top 10 GSIs

15 SLA mistakes IT leaders still make

Top 10 IT outsourcing service providers in 2019

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