The first major update to Zoho’s “operating system for business” in two years adds a shared email inbox, AR remote assistance tool and more.
Google's Workspace suite continues to evolve, but faces tough competition from Microsoft in the productivity and collaboration software market.
Google’s Chat collaboration app now integrates with Atlassian’s Jira, while no-code platform AppSheet can be accessed directly from Gmail.
Microsoft Teams Phone now lets you easily transfer a call from desk to mobile, a move designed to make staying connected easier in a hybrid workplace.
Asynchronous video and audio communications offer another way to connect hybrid remote workers and are rapidly gaining traction.
Salesforce has unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite.
The launch is part of Slack’s effort to make it easier for users to connect and to counter video meeting fatigue with asynchronous communications.
Both companies are catering to growing demand for workforce flexibility as businesses look to roll out hybrid remote work strategies and keep employees connected — wherever they’re located.
Research firm IDC expects spending on collaboration software to continue to boom following the pandemic, with businesses investing to connect staff, and even clients, more effectively.
Virtual reality meetings have yet to live up to their potential, but Facebook says its VR environment will improve on video calls for team collaboration.
Salesforce wants to make it easier for sales, marketing and service teams to chat and share information when using its Customer 360 platform.
Salesforce is increasing focus on the healthcare sector with an intelligent appointment management tool and HIPAA compliance for Salesforce Maps.
Microsoft is removing what's been called a "licensing tax" to encourage wider access to sales and customer service data via the Teams collaboration app.
Slack hopes to replicate ad-hoc workplace chats for remote workers with a “lightweight, audio-first” communication tool, Huddles.
Microsoft will expand the use of its Fluid components to a wider range of productivity and collaboration tools, including Outlook, OneNote and Whiteboard.
