Lloyds has announced that it is cutting 6,000 traditional roles but creating 8,000 digital roles to offer customers a greater range of digital services.
Stories by Scott Carey
Lufthansa Group is increasingly turning to APIs as a way to expand its digital reach, cut out aggregators and diversify its direct sales channels.
According to Mike Olson, the merger will not "fundamentally" change how he thinks about the industry and where it is headed.
Virgin Trains is using the data flowing through its ServiceNow instance to better process delay compensation claims and help spot fraudulent claims.
Heathrow Airport is using a range of data and analytics tools from Microsoft and machine learning models to better predict passenger flows.
Enterprise cloud storage vendor Box is increasingly looking to help its customers automate repetitive or mundane business tasks.
Retailer John Lewis and Partners is currently running the biggest deployment of Salesforce's redesigned Lightning CRM application.
Carnival Corporation is leveraging data collected from guest's smartphones and wearable devices to deliver more personalised onboard experiences.
Splunk has formalised plans to enter the IoT space, promising to "take Splunk's ability to make data usable to an entirely new set of customers".
Splunk is looking to expand its user base beyond IT and security professionals with a new approach to product development under Splunk Next.
When Salesforce acquired Mulesoft in March a few people raised their eyebrows: what did integration have to do with CRM software?
Barclays is close to deploying the Salesforce customer relationship management software, starting its rollout in the Premier banking division.
Speaking during his opening keynote at Dreamforce Marc Benioff, the Salesforce co-founder, was in full evangelical mode.
Salesforce has launched the latest addition to its product portfolio with Customer 360.
IBM is leading the fight against black box algorithms with a new set of open source software to help developers understand how their AI is making decisions.