Google Cloud has announced a new enterprise contact centre solution which uses AI to mimic humans to answer simple queries.
Stories by IDG News Service staff
Google is adding new artificial intelligence capabilities to G Suite as it aims to attract more users to its cloud-based productivity apps.
Google has joined a growing number of cloud service providers who are offering blockchain to enterprises.
As companies look for new ways to share info with workers, they may soon turn to podcasts. The hard part: creating content that engages.
MyRepublic is making a break from traditional legacy IT infrastructure as part of regional transformation plans.
To show that Microsoft believes in consumer, the tech giant must launch new products and services, not just rebrand the Surface Go and Cortana.
Microsoft's monthly security roll-ups for Windows 7 have grown by 91 per cent since revising the operating system's update regimen in 2016.
A report that anonymously interviewed pen-testers and hackers found most claimed they could get into almost any network within a day.
Two acquisitions from Cisco - AppDynamics and Perspica - have combined to bring machine learning driven insights to IT operations.
Microsoft has decided that delta updates are no longer needed because express updates can fill the bill, with an end date of February 2019 set.
Microsoft will provide three more years of support to Windows Server 2008 and SQL Server 2008 when workloads are moved to Azure environments.
Oracle joins IBM, SAP, and Microsoft in offering blockchain-as-a-service for companies hoping to deploy the distributed ledger technology.
Micron and Intel announce end to the 3D XPoint partnership that created Optane and QuantX with both vowing to continue developing products separately.
A three per cent year-over-year increase in PC shipments is being pegged to renewed demand in the business market.
The biscuit and confectionary giant has turned to the S/4HANA Cloud ERP system to help move away from paper-based business processes.
With hybrid work becoming the new normal, the game has changed for high-power computing and where it happens.