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  • 12 January 2010 16:39

Symantec 2010 State of the Data Centre Study Shows Mid-Sized Enterprises Emerging as Data Centre Vanguards

Symantec announces the release of its 2010 State of the Data Centre Study findings.

Symantec 2010 State of the Data Centre Study Shows Mid-Sized Enterprises Emerging as Data Centre Vanguards

Data Centre complexity, numerous applications, and disaster recovery plan issues are top concerns

Sydney, AUSTRALIA – 12 January 2010 – Symantec Corp. (Nasdaq: SYMC) today released the findings of its 2010 State of the Data Centre study. Now in its third year, the study found that mid-sized enterprises (2,000 to 9,999 employees) are more likely to adopt cutting-edge technologies such as cloud computing, deduplication, replication, storage virtualisation, and continuous data protection than small or large enterprises to reduce IT costs and manage increasing complexity. Further, mid-sized enterprise data centres show more activity, with more IT managers predicting major changes to the data centre and new applications in 2010. Mid-sized enterprises also place a higher importance on staffing and training than their small or large enterprise counterparts. The study is based on surveys of 1,780 data centre managers in 26 countries including Australia in November 2009.

“Although mid-sized enterprises tend to evaluate and adopt new technologies at a faster rate than larger organisations, they still face similar data centre complexities that are compounded by adopting new initiatives,” said Deepak Mohan, senior vice president, Information Management Group at Symantec. “Standardising on cross-platform solutions that can manage new technologies and automate processes will drive immediate cost reduction and make their jobs easier in the long run.”

Study Highlights:

Mid-sized enterprises are more aggressive and pioneering than either small or large enterprises. They are adopting new technology initiatives such as cloud computing, replication, and deduplication at 11-17 percent higher rates than small or large enterprises.

Top data centre concerns include increased complexity and too many applications. Most enterprises have 10 or more data centre initiatives rated as somewhat or absolutely important and 30 percent (50 percent globally) of respondents in Australia expect “significant” changes to their data centres in 2010. Twenty-one percent of Australian enterprises say applications are growing somewhat/quickly and over a quarter (27 percent in Australia, 46 percent globally) are finding it difficult and costly to meet service level agreements (SLAs). One-quarter of all enterprises in Australia (one-third globally) say staff productivity is hampered by too many applications. Adding to the complexity is the continued increase in data causing half of all organisations (in Australia and globally) to consider data reduction technologies such as deduplication.

Security, backup and recovery, and continuous data protection are the most important initiatives in 2010, ahead of virtualisation. Eighty-four percent of Australian respondents (83 percent globally) rated security somewhat or absolutely important. Seventy-eight percent of all enterprises in Australia (79 percent globally) said backup and recovery is somewhat/absolutely important and 68 percent of Australian respondents (76 percent globally) rated continuous data protection as one of their top initiatives.

Staffing and budgets remain tight with one-third of all Australian enterprises (50 percent globally) reporting they are somewhat/extremely understaffed. Finding budget and qualified applicants are the biggest recruiting issues. Eighty-six percent of Australian enterprises (76 percent globally) have the same or more job requisitions open this year.

There continues to be room for improvement in disaster recovery. Both in Australia and globally, one-third of disaster recovery plans are undocumented or need work and important IT components, such as cloud computing, remote office and virtual servers are often not included. Compounding the issue, almost one-third of Australian and global enterprises haven’t re-evaluated their disaster recovery plan in the last 12 months.

Virtual machine protection continues to be a focus for enterprises, with 70 percent of Australian enterprises (82 percent globally) considering virtual-machine technologies in 2010. Respondents cited granular recovery within virtual machine images as the biggest challenge in virtual machine data protection.


Software that supports heterogeneous environments and eliminates islands of information is particularly important for mid-sized enterprises that are aggressively adopting new technologies because they can reduce complexity in the data centre.

Organisations should deploy deduplication closer to the information source to eliminate redundant data and reduce storage and network costs.

Data centre administrators need to manage storage across heterogeneous server and storage environments in a way that enables them to stop buying storage by leveraging new technology adoption such as storage resource management, thin provisioning, deduplication, storage virtualisation and continuous data protection and recovery. Organisations leveraging a holistic approach to storage management can control storage budget growth and often postpone storage purchases.

Disaster recovery testing is invaluable, but can significantly impact business. Enterprises should seek to improve the success of testing by evaluating and implementing testing methods which are non-disruptive.

Organisations should deploy a single, unified platform for physical and virtual machine protection to simplify information management.

Click to Tweet: @Symantec study says midsized data centres, not large ones, most likely to adopt new technologies.


Find additional materials in the 2010 Symantec State of the Data Centre Online Press Kit

Watch the 2010 Symantec State of the Data Centre Video on YouTube

View the 2010 Symantec State of the Data Centre Study

Access the 2010 Symantec State of the Data Centre presentation on

View last year’s Symantec State of the Data Centre Study

About Storage from Symantec

Symantec helps organisations secure and manage their information-driven world with storage management, email archiving, backup and recovery solutions.

About Symantec

Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organisations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at

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FORWARD-LOOKING STATEMENTS: Any forward-looking indication of plans for products is preliminary and all future release dates are tentative and are subject to change. Any future release of the product or planned modifications to product capability, functionality, or feature are subject to ongoing evaluation by Symantec, and may or may not be implemented and should not be considered firm commitments by Symantec and should not be relied upon in making purchasing decisions.

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