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  • 1 February 2010 12:38

Verizon Launches Application Management Service Supporting SAP Solutions

Verizon announces new Application Management Service to help businesses manage SAP solutions

Verizon Launches Application Management Service Supporting SAP Solutions

Offers Efficiencies, Helps Improve Business Outcomes Through Outsourcing

Sydney, AUSTRALIA – 1 February 2010 – Many companies rely heavily on SAP® business applications, but often lack the internal resources to effectively design, implement and manage them globally. With its new application management service, Verizon Business now offers enterprises end-to-end management of SAP applications and delivery platforms.

The service enables enterprises to more effectively deploy and manage essential SAP applications such as financial analysis and logistics management while reducing complexity and controlling costs.

“This new service is about one thing – easing our customers’ IT management load so they can get the best bang for their SAP application buck,” said Joe Crawford, executive director – IT solutions, Verizon. “Our decade-plus track record managing and hosting Web-based applications and delivering IT and security consulting services to multinationals makes this a natural evolution for us.”

Enterprises Seek Business Application Outsourcing The market for outsourced business applications is expected to grow significantly.

“The worldwide hosted business application management market is estimated to reach $11.5 billion in 2013, as enterprises continue to seek out highly optimised, high-performing and cost-effective hosted solutions such as Verizon’s to support dedicated, secure environments for critical enterprise applications,” said Rona Shuchat, director – application outsourcing, IDC.

Businesses that outsource their SAP solutions require high-performance environments. As a SAP-certified global provider of hosting services, Verizon is able to provide this to enterprise clients through its advanced application-delivery system comprising integrated delivery centres around the world and underpinned by the Verizon Business global IP network, one of the world’s most connected.

Through this model, Verizon can offer custom service-level guarantees that extend beyond server and application availability to include transaction and business-process metrics. The service is supported by a dedicated help desk operated according to an internationally recognised set of best practices, providing customers with a single point of accountability. Customers also have visibility into their SAP environment via a Web-based portal. Added Shucat, “Verizon’s application-management service supporting SAP solutions, with its differentiated focus on business-process service-level guarantees, delivers a well-integrated, end-to-end management offering to help enterprises optimise the performance of SAP environments.”

As a SAP global hosting partner, Verizon will support the entire SAP portfolio, including software for customer relationship management, enterprise resource planning, product lifecycle, supply chain and corporate services. From cloud computing to IT consulting services, Verizon Business makes it easier for customers to build the right foundation to meet often complex requirements. Visit the Verizon IT Solutions & Hosting Web site for more information.

About Verizon Business

Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a global leader in communications and IT solutions. We combine professional expertise with one of the world’s most connected IP networks to deliver award-winning communications, IT, information security and network solutions. We securely connect today’s extended enterprises of widespread and mobile customers, partners, suppliers and employees – enabling them to increase productivity and efficiency and help preserve the environment. Many of the world’s largest businesses and governments – including 96 percent of the Fortune 1000 and thousands of government agencies and educational institutions – rely on our professional and managed services and network technologies to accelerate their business. Find out more at

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SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

Media Contact:

Gabriel Wong

Max Australia

+ 61 2 9954 3492

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