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News

• APAC cloud services spending breaks records

  IT and business spending across the Asia Pacific region has surged during the third quarter of 2021, with cloud services rocketing past traditional managed services.

• Contact centres booming during COVID-19

  Contact centre operators around the world have been in hot demand over the last half-year, with BPO providers raking in nearly an extra 50 per cent in contract value.

• App development services underpin digital transformation push

  The ongoing COVID-19 pandemic has seen application development services support the push for digital transformation projects, new research has claimed.

• Asia Pacific managed services market plummets after record high

  Contracts in the managed services market in the Asia Pacific (APAC) region dropped by 40 per cent quarter-on-quarter during the three months to 30 September, new research has indicated.

• SaaS market bounces back from pandemic slump

  Global demand is surging for vertical software-as-a-service (SaaS) solutions aimed at specific industries, according to new research.

• Asia Pacific IT and business services spending cracks $3B in a quarter

  ​Asia Pacific spending on IT and business services surpassed US$3 billion for the first time in a quarter, with record levels of spending recognised across both cloud-based and traditional managed services.

• Outsource this: how businesses are handing over cloud management to others

  ​Enterprises are increasingly turning to cloud outsourcing providers to manage their private and hybrid cloud infrastructure as they face progressively complex IT environments, according to new research.

• Asia Pacific managed services market hits new high

  ​The managed services market in the Asia Pacific region surged in the second calendar quarter of 2021, marking the best quarter in two years, according to new data.