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News

• Techcombank rolls out Salesforce, first cloud-based CRM project in Vietnam

  Techcombank has signed a multi-year agreement with Salesforce​ to help deliver a cloud-based experience to customers in Vietnam.

• Salesforce acquires Slack-bot maker Troops.ai

  Salesforce has announced the acquisition of Troops.ai​, a revenue and communications platform that uses Slack and Microsoft Teams bots.

• Salesforce gives developers tools to integrate with Slack apps

  Salesforce has unveiled the Salesforce Platform for Slack which includes an Apex SDK for app-building and connections to the vendor's Flow low-code platform.

• GitHub repositories compromised by stolen OAuth tokens

  Heroku and GitHub​ have both warned that compromised OAuth user tokens were likely used to download private data from organisations using Heroku.

• Why developers are joining the Great Resignation

  Enterprise software developers are joining the Great Resignation​, as they struggle to keep up with increased business demands and are bogged down by repetitive tasks.

• Globe’s Third Pillar reaches Filipino summit with Salesforce

  Third Pillar has reached the highest partnership tier with Salesforce as the Globe-owned business applications provider and system integrator accelerates growth ambitions in the Philippines.

• Slack addition boosts Salesforce revenue forecast to $32B

  Eight months after closing its acquisition of Slack, Salesforce is continuing to experience better than expected results.

• Tableau’s new Slack capabilities democratise data

  Tableau is counting on Slack to make its data visualisation tools more accessible and is adding new governance tools to make data more trustworthy.

• Google Cloud, Salesforce, SAP and co help CIOs manage greenhouse gas emissions

  Technology giants are making it easier for CIOs to manage greenhouse gas emissions, not just in the server room but across the whole enterprise.

• 7 deadly sins of Salesforce security

  Salesforce systems hold a lot of sensitive customer data. Businesses must not fall victim to one of these common sins, errors, and blindspots.

• Salesforce broadens Slack integrations across Customer360 apps

  Salesforce has unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite.

• SAP takes the crown for global enterprise apps revenue in 2020

  SAP has taken the crown in the 2020 global enterprise applications market as the vendor making the most revenue during last 12 months.

• Salesforce unveils its first Slack integrations

  Salesforce wants to make it easier for sales, marketing and service teams to chat and share information when using its Customer 360 platform.

• Salesforce builds out Health Cloud with remote patient monitoring tool

  Salesforce is increasing focus on the healthcare sector with an intelligent appointment management tool and HIPAA compliance for Salesforce Maps.

• Accenture and NeuraFlash serve up Salesforce for Ocean Network Express

  ​Accenture and specialist partner NeuraFlash have played a hand in Ocean Network Express’ deployment of a new CRM platform built on Salesforce.