slack - News, Features, and Slideshows

News

• Salesforce acquires Slack-bot maker Troops.ai

  Salesforce has announced the acquisition of Troops.ai​, a revenue and communications platform that uses Slack and Microsoft Teams bots.

• Salesforce gives developers tools to integrate with Slack apps

  Salesforce has unveiled the Salesforce Platform for Slack which includes an Apex SDK for app-building and connections to the vendor's Flow low-code platform.

• Slack suspends access for Russia-based customers

  Slack has suspended access to accounts for customers based in Russia, citing compliance with policies set out by its parent company, Salesforce.

• Slack addition boosts Salesforce revenue forecast to $32B

  Eight months after closing its acquisition of Slack, Salesforce is continuing to experience better than expected results.

• Slack moves to extend in-app workflow automation

  The collaboration software maker hopes to make it easier for users to create and share workflow automations without the need to write code.

• Tableau’s new Slack capabilities democratise data

  Tableau is counting on Slack to make its data visualisation tools more accessible and is adding new governance tools to make data more trustworthy.

• Slack launches Community Forum site and companion app

  Slack’s user community has more than 14,000 members globally; the vendor wants to make it easier for users to connect and share info.

• Salesforce broadens Slack integrations across Customer360 apps

  Salesforce has unveiled the latest steps in its plan to connect Slack’s team collaboration platform with its Customer360 product suite.

• Slack begins rolling out video and audio message ‘clips’

  The launch is part of Slack’s effort to make it easier for users to connect and to counter video meeting fatigue with asynchronous communications.

• Salesforce unveils its first Slack integrations

  Salesforce wants to make it easier for sales, marketing and service teams to chat and share information when using its Customer 360 platform.

• A Clubhouse for the office? Slack unveils ‘Huddles’ audio chat rooms

  Slack hopes to replicate ad-hoc workplace chats for remote workers with a “lightweight, audio-first” communication tool, Huddles.

• Collaboration analytics: Yes, you can track employees. Should you?

  Analytics tools provided by Microsoft, Slack and others offer insights into communication patterns and other employee work habits.

• Slack blocks public DM ‘invite messages’ after backlash

  Concerns over the potential harassment of individuals prompted Slack to swiftly change how its new direct messages feature works.

• Businesses to boost collaboration spending as remote work continues

  Collaboration tools will remain an enterprise priority in the coming year as many offices expect to remain largely closed until at least mid-2021.

• Why Salesforce scooped up team chat pioneer Slack

  Slack’s popular business chat app will be integrated with Salesforce’s cloud tools, serving as the front end for its Customer 360 portfolio.